Orkin of Franconia, PA

Indie williams

Franconia, PA

Shaye was great and wonderful customer service talent! Really good service and informative w/o needing to ask many questions. Quick and easy. Thanks again.

Anthony Bernardo

Franconia, PA

The sales consultant Brian Hunt was awesome. He explained the process in detail and educated us in the way of termites. The day of the service was scheduled between 8am - 12pm but the technician Andrew ran late due to another clients job. He was very professional in performing the job once he arrived. Overall we were very satisfied.

Anthony Blackwell

Franconia, PA

We had an indoor bug treatment plan. Their system would automatically schedule appointments without a care for our work schedules. So I’d have to call and cancel or reschedule every time. On top of that, their mosquito treatment barely worked. They advertise that we can call anytime in between our scheduled appointments to have them come out if we need it. However, when I could get a hold of someone, they often can’t come out for weeks which is essentially when our next treatment would be anyway. Getting in touch with them is also extremely difficult. I’d often be put on hold for 30+ minutes just to ask simple questions or to reschedule. Even their corporate office couldn’t get through to anyone. A paid service shouldn’t be as frustrating as the Bensalem branch makes it. The only good thing about this branch is their service tech Frank. But we hadn’t gotten him for a while so I don’t even know if he’s still with them.

Laurie Holden

Franconia, PA

The working Man showed up right on time. He was very nice he even put booties on his shoe so he wouldn't get the carpet dirty. He explained exactly what he was doing, answered all my questions and he was in and out in less than 20 minutes.

Jade Johnson

Franconia, PA

My initial review was from our first service. The tech guys who come out are incredible, very knowledgable and professional. The customer service however is terrible! How do you market, "we will come out when you call" but don't have appointments for 5 days. Then have the audacity to say, "you're lucky I could find you that." We have something caught in a trap in a very awkward space and want to utilize the service we pay for to have them come and dispose of it-this would take less then 5 minutes Horrible. Looking for another provider ASAP. It sucks we need the service but I’m so pleased with it. Ron is the actual best. He’s so attentive and thorough. For my next appointment I will only request him!

Tray Tyler

Franconia, PA

My home was treated for fleas in Dec 2023 by Orkin. They did not access the flea level when they arrived (mild to infestation). They did not treat the outside either. It did not take the technician 1 1/2 to complete the whole house. I was very uncomfortable in my home before the 1st treatment. After the 2nd treatment, the problem is not fully resolved. Both technicians were in and out of my home in about 10 minutes. I’m concerned that the fleas will still be here after my guarantee runs out. I made a 3rd appt. I hope I will finally be free of feeling something crawling on me, especially at night in bed. This is a horrific experience, to be uncomfortable in your home! As much as I paid for the treatment, I believed the advertisement, that after the first treatment, they would be gone. But that is not true. I’m worried. I do feel “some” relief. And the customer service is friendly, informative and professional.

Erin D.

Franconia, PA

My Orkin technician, Jay, was extremely professional and courteous when he came to treat my house for mice. I was very freaked out after having seen mouse excrement under my kitchen sink and he identified small gaps in my kitchen where the mouse could be coming in and out of. He filled the gaps and sprayed and I honestly feel so much better about being in my house now. So thankful for the quick and cost effective service!

RJ Kenny

Franconia, PA

Great visit today! It all started with my call to Christina this morning. She was very polite, sympathetic to my concerns and very professional! Kudos to Christina! It really finished when Mike came out during the stated time, and taught me some really cool stuff about mice! Professional through and through! Great job team! I'll definitely be using you guys again! Thank you!!!

A.J. Worthy

Franconia, PA

Michael called to say he had a cancellation and wanted to know if it was okay to move my appointment earlier. I was happy to be able to have him come in and take care of the situation so that I could get moving with the rest of my saturday. This is my first time using Orkin Michael took the time to explain exactly what he was going to be doing and what to expect. Very professional and friendly. I am expecting to see improvement in the pest situation and Michael said that if I have any pest situation come up before 2 months that the company will be willing to come back out to check on things.

Rosa Gonzalez

Franconia, PA

The technician was very professional. He answered all of my questions. He put my mind at ease with the concerns I had regarding my grand dogs getting into the poison. I would definitely recommend them for anyone looking for a great professional exterminator.