Orkin of Lorraine, NY

Peggy Phillips

Lorraine, NY

I was very pleased with the depth & clarity of information when I was researching various companies. It was this initial contact that convinced me to go with Orkin. Their pricing and frequency of visits was more reasoable than other companies. To date the technicians are very helpful with their findings & status. In resolving the rodent problem.

Christina Buschmann

Lorraine, NY

His name is Dan - he's doing great. Dan was very professional and helpful. My only concern is when I talked to headquarters to see what will be done, I was told that they would also be spraying the perimeter. This can not happen in cold upstate New York winter months. We have to wait for the spring. The person I talked to at Orkin headquarters should have explained this to me. And again, Dan has been great.

Gregory Linkewicz

Lorraine, NY

My latest tech has done a great job. He arrived on time and was very professional. He explained what he was doing performed the service quickly. He was very attentive to my concerns.

stephanie mandelkow

Lorraine, NY

Our tech was very knowledge, informative, timely, efficient, and personable. He took the time to listen to our concerns and reassured us. We had pest relief within days! Can’t say enough great things about our experience. Would recommend to anyone with any kind of pests. No carpenter ants in this house anymore!

Shelly McClain

Lorraine, NY

Had our first service today. Our technician was great! She was friendly and very knowledgeable. She took the time to listen and address all our concerns.

Michelle Buck

Lorraine, NY

Excellent professional service! The young man who came to my home was polite, courteous and very thorough. He answered all of my questions and concerns. I highly recommend this service!

Jess C

Lorraine, NY

I called on Friday and they were at my house the next day. They explained everything in detail; we’re prompt, courteous and professional and the price was extremely reasonable. Mario is awesome!

Sean Jones

Lorraine, NY

My window of service was scheduled between 2pm - 4. The technician showed up at 12:45. He called to let me know he was there and really didn’t need me. So that worked out fine. The tech removed a bees nest. The work was completed efficiently. My only complaint (4 stars instead of 5) is he didn’t pick up the nest parts scattered on the lawn.

Maria

Lorraine, NY

I have a carpenter ant infestation in my home and Orkin did their initial treatment today. I only gave 3 stars because I don't know the success or effects of their program yet. There was also a miscommunication in expected service because my call went to a call center and not the Utica office like I thought I was speaking to. I had expressed all of my concerns and extent of the ant issue on the phone, but the service tech who came only thought he was spraying a nest site I found. I need an aggressive extermination plan, so it's yet to be seen if this will work. They will return next month and every other month for a while. I will update through the process.

Maureen Lundy-Way

Lorraine, NY

Casey Knight, our technician was on time, very professional, courteous, and answered all of my questions. We had carpenter ants getting into our house; she traced back what tree they were coming from, and sprayed there along with the perimeter of the house. It has taken care of the problem. She also sprayed for insects and ticks. And did a mosquito plan for us as well. Casey took her time to explain to me what she was doing, and what chemicals she was using. Our dogs have always shredded the glue strips for carpenter ants in our garage. Casey ordered tin-cats for us to put the glue strips in, so the issue is resolved. Very pleased with Casey and Orkin. Thank you.