Orkin of Miami Lakes, FL

Jeannette Castro

Miami Lakes, FL

Jonathan Termite inspector, always works with me so I can have the best experience with Orkin. When I call him, he always answers my calls. When I text him, he answers me right back, letting me know. How can he help me? He’s the best.

Chris Rodriguez

Miami Lakes, FL

I initially called 2 weeks ago to get a quote, I was told I’d get a call back. A week later no call back, so I called again and was able to get an inspector Arielle to come out. Arielle was amazing and communicative, she informed me someone would be reaching out to coordinate a time for the day I needed them to come. Day before no call, day of no call, I called Orkin and they said someone would reach out the following day, next day comes no call, so I called back, they said someone will reach out, Day 4, still no call back. I’ll be calling shortly to cancel the contract. Very disappointed. I’ll be calling Pest Control services instead.

Lisa Delpino

Miami Lakes, FL

I had a great experience with Omar. He was prompt, professional, and clearly knowledgeable about his work. He quickly identified the issue, explained everything in detail, and took care of the problem efficiently. What really stood out was his attention to detail and commitment to making sure the job was done right. I really appreciated his respectful and courteous service—would absolutely recommend him to anyone.

Toni

Miami Lakes, FL

Antonio is great. He puts on shoe covers to protect my home and he is always on time. We chat as he works and the conversation is as good as the service. I feel safe with him visiting my home. He is in and out, professional and trustworthy. Thank you Antonio 😊

Calvin Calix

Miami Lakes, FL

Left Orkin a Voicemail, called there customer service team, and notified their guy on the ground, John, when he arrived at the house for an 8 am cancelled appointment. Basically for the same reason why I was trying to cancel my services from September through October. They don’t hold true to their word. Communication and coordination is poor. The appointments were constantly changing via text and when I called, they would have a different time for my appointment than they would on text. One time they didn’t even show up to my house at all after multiple appointment changes that day. My mother took off for those days the appointments were made because I don’t live there. I called to cancel my services. The person in charge of cancellations called almost four weeks later, to which I voiced my concerns to them the same way I voiced it to the representative I initially informed. They apologized for the inconvenience, a deal was made, and I decided to give them a chance. I was supposed to receive three visits, for three months, at no cost. I only got one, and no communication from Orkin in the next two months. And I get that maybe it was a lot to expect out of them. But I was open to negotiating and yet, no counter proposal, repeating the problem I have had consistently since August 2024. They don’t stay true to their word. They say one thing and do another. The communications department ought to be revamped. I did not give them a one star, because the few times coordination was successful, we saw astounding results! I’m talking no roaches for weeks! It was incredible! Just wish I could’ve seen more of that.

Desmond Washington

Miami Lakes, FL

I wasn't sure what to expect or if my problem could be fixed...My Tech Johnson A. Was very thorough and precise. He fully educated me on the problem but also provided reassurance and relief. Honestly gave me a high level of confidence in him and Orkin. I'm definitely staying with the Orkin family

Diane Williams

Miami Lakes, FL

The man was extremely professional. He went about and called me to inform me of all the things I need to do and don't to make sure that there's no infestation. I can truly say he was so nice so professional and just amazing.

lolita Byars-Shuyler

Miami Lakes, FL

I absolutely love my Orkin working specialist, Alexander Rodriguez. He shows up greeting us as if he was part of our family. He provides us with great service. And we have notice are issues have improved since he has been servicing us. 😇

Amber Coggins (Eatfoodandlovesit)

Miami Lakes, FL

I have been with orkin for a while now and I have only had one issue with scheduling, they said they were coming but never came. They fixed there mistake the following week and came out. Communication is great and if you have an issue they are willing to help. The service they provide is topnotch and they are great. I love how I can ask them to come back if needed. Karl is great and very kind and listens to concerns I have. He makes sure the property is taking care of. Thank you for your service. I recently had Antonio and he is amazing! Keep up the good work!

Amber Coggins (Eatfoodandlovesit)

Miami Lakes, FL

I have been with orkin for a while now and I have only had one issue with scheduling, they said they were coming but never came. They fixed there mistake the following week and came out. Communication is great and if you have an issue they are willing to help. The service they provide is topnotch and they are great. I love how I can ask them to come back if needed. Karl is great and very kind and listens to concerns I have. He makes sure the property is taking care of. Thank you for your service.