Orkin of Twin Lake, MI

Catrice Robinson

Twin Lake, MI

I love how thorough and friendly all the techs are. They take the time to listen to you and then suggest best options before completing the task. I would definitely refer Orkin to friends/family for personal or business use.

Relin Kehoe

Twin Lake, MI

Everyone who had helped us were reassuring and efficient! I was extremely upset finding termite tunnels in our bathroom in a new home we just purchased five months ago. I spoke to Jacob who was extremely quick to get us scheduled in. The inspector, Billy, came out same day, did a thorough look around even though the evidence was very clear and told us what to expect, answered all of our questions and was very kind. Our exterminator, Jeff, came out three days later (due to the weekend) and took the time to answer more questions we had, left a clean work space and was courteous, knowledgeable and polite. Termites are never a good thing to find but we are extremely happy with the service we received from this team. Now we will see in a few weeks if our unwelcome visitors are continuing to make problems. I feel very comfortable coming to them again should another issue arise!

Les Holwerda

Twin Lake, MI

We find the Orkin service less than satisfactory. The report left in the door gave no real indication as to what was encountered. The semi annual inspections are really never on time and the interior inspection that was to take place last September has never been completed. Service is certainly not professional nor is communication.

Inice Chandler

Twin Lake, MI

Thus far, I think their service is good. They are prompt on the window time and I appreciate knowing when their coming and arrive. Since receiving the service, I haven't seen any house spiders which was one of the problems we have. Also, I'm not seeing as much stink bugs which was daily. I saw one last week as far as I could see. So, I would say it's affective. The person who does it is respectable of our home which I appreciate. Good job!

jaki bid

Twin Lake, MI

Terry with Orkin in Grand Blanc has been treating our office for some time now and has always been extremely professional and provides excellent services. He is always on time and is quick to get the job done.

Tina Brooks

Twin Lake, MI

Every employee that has come out to our home has been kind and professional. Tim(hope I remembered his name) has been out many times and we finally met this last time. What a stand up young man! We had carpenter ants treated early summer up in our finished attic as well and it worked! It was a seamless and easy.

Mona Lisa

Twin Lake, MI

Billy stopped by today for an inspections and was amazing! Not only did he fill a few areas around the outside of the house, he was very personable and warm. I can be at ease knowing I don't have to worry about critters getting in.

Bobby Steele

Twin Lake, MI

I'm very unsatisfied and would not recommend this company to anybody. The outside of my house, and my yard has been overtaken by Box Elder bugs. I would try spraying them myself with chemicals and Dawn dish soap. But the next day, they would come back twice as strong. I recently decided to pay the $320. To have Orkin come out and take care of the bugs. They assured me that if the bugs came back after they sprayed. That they would come right back and take care of them again. Well, 1 week later, after they performed their service, the bugs came back really strong. So I called and explained to them that the bugs are really bad again. And they told me it'd be at least 7 more days before they would come back out.

Elizabeth Burress

Twin Lake, MI

I thank all of you for your service, from the customer service Representatives to the representative that came to my house. You all are so very respectable and I am so grateful for your great customer service. I am also grateful for the affordable payment plan. Thank you keep up the good work!

aaliyah s

Twin Lake, MI

terrible service. the tech sent out, Dan, missed our scheduled time of 2-4pm. called the office since Dan wouldn't answer his phone. they got ahold of him right away and he ended up arriving at 4:40pm. he was rushing around the whole time here like we were an inconvenience. he said he's been doing this for 11 years which is shocking. Dan tried to leave before even spraying the outside perimeter of our home, stating rudely "it's raining." okay? what's that matter? he was in a raincoat. we paid for this service and it was extremely lousy. he was extremely rude to me and combative when I asked him to do the outside. my husband had to coax him and he swiftly did it. absolutely not continuing any service with them. becky, at the main office is wonderful however. so shout out to her.