Orkin of Salem, IL

captain prak

Salem, IL

I've used this company for many years and this experience and the fact the company refuses to take care of it has made it where I no longer will use them.... I spoke too early. They made everything good and will continue to have my patronage

Karla Cates

Salem, IL

My 1st and previous technician (Lance) that quit Orkin would wear shoe covers before entering my home. I really appreciated that. I've had 3 other technicians since Lance quit that does not wear covers over their shoes. This is very disrespectful!

Amber Odle

Salem, IL

Service provider was excellent. Corporate likes to "accidentally" bill you two weeks after your payment.... Watch your bank account if you use them. They will take out money without your permission.

Dian Vaughan

Salem, IL

The technician is very courteous and helpful. He's punctual and completes the treatment/inspection in a timely manner. I have been very satisfied with the service. It seems to be controlling the rodent population.

Debbie Schnell-Voliva

Salem, IL

I called Orkin to set up a visit because I had seen a couple of bugs. Then I called and canceled the appointment because I didn't feel I could afford it. I let the inspector come and inspect anyway since it was free. I'm glad I did because he was able to give us a professional home inspection and give us a cheaper rate plan that we could afford. The very next day the termite guy can and also the bug guy came and sprayed. Talk about quick service. I will recommend Orkin to everyone! Plus when you refer people you get paid and so does the other party. Let's make some money to get our services for free. Thanks So Much Orkin

jesse stuart80

Salem, IL

New technician today. He did not know what type of service I was to receive. Why don’t you advise your techs what type of service they are to provide. The tech did not have the gray steel wool type of material that is used for my service when needed. Again if the tech knew what type of service they were to provide they could bring correct supplies. The tech did an acceptable job today, can’t blame him for not being told what type of service to provide. I’m a little disappointed in the service price increase.

Tina Matthews

Salem, IL

I would never use anyone else. After very first call we were bug free. They have multiple different formilas for ALL types of pests. Even rodents. Wonderful service.

Brianna Birkla

Salem, IL

I want to say Belinda and Noah have been absolutely amazing and helpful. They have taken their time to figure out scheduling and fix errors that have been made by the primary call center. Since they have changed the way they operate, I have had nothing but trouble. I have been told that I have appointments scheduled – but they were never locked in. I have spoke with the branch manager, Chris and he was just as uninformed. He lacked basic customer service knowledge. I was shocked at how little he cared that all these issues are happening right under him. They put a “protective barrier” around the perimeter of the house to keep the bugs out. But they have found their way in since the surrounding neighbors have bombed their homes. I am frustrated and at a loss with this. I have never had a bug issues (except the occasional spider) until now and I have been utilizing Orkin services for years. I am extremely disappointed and will unfortunately stop using them after this quarter ends.

Karen Ensminger

Salem, IL

They showed you pictures of the problem. They explained the solution but didn't pressure you to do it. We had the crawl space cover replaced. The people who came to do the work were polite, thoughtful, did a good job and totally cleaned up when they were done. Very good experience.

Christina Scott (MotherFireFly)

Salem, IL

They provided professional & prompt service. The staff in the office and the service tech were friendly and respectful. I would refer this service to anyone needing this kind of service at their home or business.