Orkin of Oak Forest, IL

cheito73

Oak Forest, IL

About a month ago we had a wasp issue. We called orkin. The call rep stated someone would come out get on the roof and inspect the attic. They didn’t do neither. The kid Christopher was scared out of his mind. All he did was spray some chemical and left. We still had the wasps inside the house. The second time the came out he still refused to get on the roof and go inside the attic. The were up there somewhere. My wife called the field manager and he failed as well saying “we don’t go inside attics or roof”?? The call center said they did. They promised full refund and the manager from the crestwood would call us. Neither happened so I put in a claim with my credit card company and they resolved it by force. Bad company orkin. Zero starts.

Carley Haley

Oak Forest, IL

Dont use this company, woman that signed us up won't return calls, they didn't show up for the first 2 appointments. The second time they came to spray yard for mosquitoes they sent someone to spray the inside of my house that was cute. After they finally sprayed a second time there was no change in the amount of mosquitoes and now cant reach anyone in the office again. Im starting to believe this is a scam company going to contact BBB and going to file to take them to court seeing that they won't resolve the issues at hand. Going back to tru green, dont waste your time with these guys!

Sarai Rosales

Oak Forest, IL

Great service on time. Will use them regularly Sylvester was so professional and explained everything that was done

C C

Oak Forest, IL

Great experience. The pest control specialist, Abiel Sparkman, was very professional, courteous, knowledgeable, detail-oriented, and efficient. Price was reasonable. I will definitely reach out to Orkin for future pest control services.

Bruno Camargo

Oak Forest, IL

Can’t get a hold of anyone for 3 days, phone just rings and rings. Service technician came out 2 weeks ago, and the problem has not improved, trying to request someone to come back out and no one answers the phone, terrible customer service.

Nate Dorgan

Oak Forest, IL

The initial inspector Was great. However everything after that process was not a pleasant experience.

Tiffney Chaney

Oak Forest, IL

I've been working with them since October. They replaced the insulation in my attic with a special insulation designed to repel rodents. I was told I would notice a difference in my heating but the only difference I've noticed is my house is significantly colder. My heating bill was higher this winter than it has been since I've owned the house. I've called multiple times. Initially they ignored me until I called corporate. Then someone came out and looked at my attic and told me he would check my contract and call me to set up for adding more insulation. He ghosted me. Randomly about a month ago, a manager who'd been on leave called me and set up to come out. He came out and said the same thing. He then proceeded to ghost me. I paid these people $7200 (fully paid, no balance) to play in my face.

Precious

Oak Forest, IL

C. Jordan came and helped to eliminate the rodent issue that was surrounding my home. He used a new product which proved to work within days. He's awesome at what he does. Kevin is great too! He gave us full knowledge on what was happening and offered a permanent solution that we can't actually leverage until spring b/c of the time spent as homeowners.

Ruben Lopez

Oak Forest, IL

Worst service! They don’t call back when you leave messages and don’t honor their guarantee. We still have spiders and roaches that are showing up in the house after having the initial services and four follow up services. The workers only spray a few base boards and don’t actually do what the website states that they will do to help prevent the issue. Additionally, I’ve been trying to call and get a customer support and nothing. Choose another service.

Felton Cole

Oak Forest, IL

Very satisfied with the service. Steve is very courteous, prompt and friendly.