Orkin of Laie, HI

Sachin Sundar

Laie, HI

Taylor was very kind and did an excellent job. His aptitude for customer service is something special!

Ola AlSaqua

Laie, HI

Aloha 🌹 I truly can’t express how amazed I am by Orkin’s service, especially by Agent Angel Oandasan. He is a tremendous asset to Orkin — always punctual, extremely knowledgeable about the products he uses, and very thorough in explaining everything step by step. He consistently keeps me updated on new Orkin products and services. He does his job with genuine care and dedication, and it shows. Thanks to his high level of service, I feel confident that my home is completely pest-free. It is rare these days to find such a loyal and high-quality employee. Thank you, Orkin, for providing such excellent service — and special thanks to Angel Oandasan for his outstanding work.

Judi Goldman

Laie, HI

I think permanently closed at this point. I can’t get a hold of anyone.. I’m on hold forever after 15 minutes I give up and press 1 to leave a message and it says they are closed. It’s been over a week and I keep calling and never get a hold of any human. So I think they closed for good. I have been with them for 4 years. Sucks.. Need to find a new company now.

Tim F

Laie, HI

Ronnie was and always is very quick, efficient, and very professional. He was here on time,coordinated, and communicated with me. Will continue service!

R

Laie, HI

It’s never about how you start, it’s how you end. Add ORKIN to the list of companies who offered 24/7 sales line but as soon as you handover the check it is done. Believe me, they punch that clock and they don’t care. From 4:53pm I spoke to many employees who all promised to have someone out here last night. Nothing. No call back no show. There is a reason they ask customer satisfaction questions at the beginning instead of at completion. I DO NOT recommend this company. Why take a chance that you have to go through the same thing I did? There are so many other companies that Orkin should be last in your list. They only want money. I will pay another company to remove the traps and send the bill to them.

Rosie Bucknam

Laie, HI

Termite inspection and removal. Very happy with their service. Won't use anyone else. Efficienct and courteous.The best!!!

Marisa McKnight

Laie, HI

Amazing service. Highly recommend. I feel confident knowing I have them in my corner for my pest needs.

Anthony ArchuletaThear

Laie, HI

My experience with Moses is Very friendly, professional, and helpful always ready to explain the nuances of our pest issues I hope he stays my technician for a long time. Mahalo Moses

Michael Cary

Laie, HI

Orkin customer service is terrible. local service swiches techs every few months. Good luck calling in and not being disconnected or sent around in their que countless times until you just give up. Worse yet, as soon as you get comfy with a tech you get a new guy. We have had four in just over 2 years. That says a lot. Charles the manager is who we were referred to as they decided it was accepetable to increase your contractual amount and raise it over 20% without advising ahead of time or getting approval to do so. Instead they did a hidden increase and took it our of our stored credit card as you have no other option to pay. After a 20 minutes dropped calls sent around to different departments just to get a requested refund for the difference we have to be approved by this manager. Ridiculous!!! Just easier to sumit a chargeback with our bank. We stumbled across the increase accidentally and treid to call many times over last 6 months when we first noticed it. Even told the tech about it--he did absolutely nothing! Useles. Then you forget get busy and it happens again. Of course you cant find a Orkin customer care email address which would be the easiest when one doesn't desire to sit on hold on a phone call then be kicked around for 20 minutes.

Sabrina Stevens

Laie, HI

Rob was so helpful and great with his work. I feel he listens and can clarify any pest procedures. Best!