“We have used this service for many years, 10+. they have done a terrific job in treating our mice, ant, bat, spider problems. Their service is exceptional. This company has been very integral to deal with. We are grateful to have them.”

G R. via Google

“If I could leave a review of zero stars I would. Horrible customer service. Never going back. I would rather spend more money at a bigger corporate place, knowing I'll be taken care of then at a small business where my business is less than appreciated. Never going back here again.”

Van L. via Google

“So I took a chance on Expert Pest Management thinking I'd rather go through a small local company than a big chain, and I can't overstate how big a mistake I made calling them. I spoke with a woman on the phone to get somebody out to the house to take care of a wasp problem we were having, she set everything up and I figured that was that. After a week they'd come out and I wouldn't have to worry about my son playing in our backyard anymore. Wrong. They sent out one of their experts who came out and sprayed, and they seemed like they were in a hurry right out of the gate. The man who came out rushed through the process and didn't seem to care at all. Before he started I specifically asked him to spray around my sons treehouse well because I knew that was a problem area for us. I watched him from inside the entire time he was there and he didn't even go near the treehouse, and he LEFT before I could even say anything about it. Didn't say anything at all, just left. So I called of course and told the representative what happened. They apologized and assured me they'd someone else out to fix the problem, but I'd have to wait another TWO WEEKS to get someone out, so I asked for a refund instead, which they of course refused. So I settled for having them come back out, but specifically requested a different expert to come out and spray. Two weeks go by and I'm waiting for my appointment, they told me it would be between 1-3. The guy doesn't show up until 5:30! And to top it off, it's the SAME GUY as before. I was friendly to him, but I let him know I was told he would be out much earlier, and he just told me he wasn't the one responsible for scheduling but I could reschedule if I had things to do. But I needed it done and I wasn't about to wait another two weeks or who knows how long to get another appointment. He sprayed again, missed the treehouse, again but this time I caught him before he could leave, and told him I needed him to go back and get the treehouse. He said he had to get to another appointment and could get it real quick but he would have to go immediately afterward. I said that was fine as long as he could get the treehouse and everything was clear. So here we are 3 weeks later, and I still have a wasp problem. My son still can't go in our backyard. The treehouse is still swarming with wasps. I called them back and asked if I could just get my money back. They told me they don't give refunds and when I asked to talk to a manager they basically asserted that I was trying to con them and refused to send anyone else out or anything. Hands down, the worst home service I've ever had. AVOID AT ALL COSTS!”

Matt D. via Google