Orkin of Gilbert, AZ

Dymrie Martinez

Gilbert, AZ

I just started getting these small bugs that look like tiny specs of dust and they helped me determine what it is on the phone (clover mites), but they weren't sure until they came in person, so I set up my warranty with them to start my plan and they helped me set up an appointment. My appointment was supposed to be a week after that phone call but they ended up taking us sooner 2 days after that phone call. The guy ended up coming over we told him our problem was coming from the back door with the clover mites and the laundry room with the springtails. He said he wanted to get an ID on the mites to be sure that's what they're gonna be treating today, so he grabbed a couple of them to take to the lab and said he'll come back next week after he's determined their ID. But after that he put some foam stuff in our sink to get rid of the springtails if any was in the sink. He also said he'll do a spray on the outside as a protective barrier for most of these bugs. He also sprayed inside by the back door where the mites were being active. But so far I'm satisfied and looking forward to these mites and springtails being gone soon.

Margo DeJaynes

Gilbert, AZ

Orkin has been our exterminator for years, and all the service providers who’ve been here were good at their job. Currently we have Edgard, who has been with us for >2 yrs. He is consistently exceptional! Warm but professional, knowledgeable, diligent & conscientious, thorough, and communicative. I occasionally hear him whistle while he works, and I love it, a man happy at his work! We are always glad to see him and trust him with and in our home ?

Niall Wright

Gilbert, AZ

Orkin is convenient and communicates well for their services. I have been using them for about a year and have helped me out a lot with roaches and other bugs. The technician Jaden is super nice and thorough.

Dyani-Alexandra Johnson

Gilbert, AZ

01/26/2024 - I believe that I have a very good opinion on Orkin, based on the extent of the damage to my home, & my research. By the time you notice termite activity, you've had them for a while. And did we have a LOT of visible activity! We had "tubes" (they look a little like bamboo skewers) hanging from the ceiling over a foot long in rooms on either end of the house (plus pre-tube "bumps" in 4 other rooms), mud-looking tubes running up walls in 3 rooms, wall tubes on the outside of 3 sides of the house, we cracked open a log in the backyard that was filled with tunnels & many hundreds of termites, & every twig, stick, & branch surrounding our home had mud-looking tubes attached to them. We were quite literally infiltrated AND surrounded! The wee buggers were using the timber beams inside the walls & ceiling of our home as food AND transport to get from 1 room to the next. It. Was. BAD! So after panicking for a little while, I Googled termite extermination & received (surprise!) a whole hell of a lot of returns. I picked the top 5 companies with good reviews & with notebook & pen, began making calls. Let me tell you, this was the anti-cool. All of these companies offer free inspections & a wide range of services & prices. What's a grossed out homeowner to do? I'll tell you what I did: made appointments for free inspections with all 5 companies. Hanging out for 5 inspections in 2 weeks was yuck. And some of the inspectors were... pushy. Don't you come into MY house without wearing plastic booties over your stank shoes & try to coerce ME into a sale! Anyhow, I gathered all of my information like what services they offered & how they proceeded with them, price, warranty, how well the inspector explained everything, how professional everything was presented, & if the inspector CAUGHT everything! You see, Orkin was the ONLY one who outlined ALL of the problem areas of my house. They brought in examples of bad baseboards, had a tablet that featured videos of termite activity & how their treatments worked. Orkin also has the longest warranty; they return every year for an inspection (they contact YOU & set up a good time). I think it's 6 years but, please ask them, it's been 3 years & I'm just now getting around to writing a review so I don't remember all the fine details. If at any time during the years your home is under warranty you think you suspect termite activity, you can call Orkin to come out & check everything. And if during any of their inspections they actually do find activity, they resolve it at no charge to you, even if they have to drill into your driveway to inject treatment into the dirt underneath the foundation, then fill it & patch it. They use color matching grout & concrete for wherever they may have to drill. Yes, some of the other companies will provide similar services to Orkin, but not all of them. And I just didn't trust companies that were trying to "give me a deal." I'm save where I can, like on my carpet or my floss picks. But when it comes to something that MATTERS, I don't mind paying well for the literal structure that surrounds me & my own, or contact lenses. NEVER buy some cheap, off brand, Halloween store contact lenses. ALWAYS go to an optometrist. You see, as an old friend once told me, "Never ₣**ᵏ with your eyes, you only have the one pair to last you." Very wise words. And I'd like to think if she were still around, she might also say, "Always pay top dollar for termite control, resale inspection is a ฿**₵﷼." One more thing, kind of like a post script... I'm an ex graphic artist, but even as a child I used to collect food wrappers & magazine covers because I loved what I later came to know as ?MARKETING✨! I have to say that Orkin appeals to me because of a solid, recognizable logo, well maintained vehicles, clean uniforms, informed & presentable employees, & those samples & videos I mentioned above. They make themselves look good, like they CARE how they come across. And that MEANS something to me. Well, that & all the other stuff I've already talked about. ?

Margo DeJaynes

Gilbert, AZ

Orkin has been our exterminator for years, and all the service providers who’ve been here were good at their job. Currently we have Edgar; he is exceptional! Warm but professional, knowledgeable, diligent & conscientious, thorough, and communicative. We trust him with and in our home ?

Susan Schmeiser

Gilbert, AZ

I have used Orkin for almost a year now and I think that they are a great company to deal with. I’ve had nothing but wonderful customer service and when I needed to change an appointment, they’ve accommodated me in every way. I do want to give a shout out to the service tech Gunnar here in the Mesa AZ area. He is very prompt, professional and helpful. He really listens to any concerns and addresses them right away.

Esai Cruz

Gilbert, AZ

Orkin sent out Anthony and he was very nice and awesome. He addressed all of my issues and concerns about different types of pest I should be aware of. He was very kind and respectful to me, my wife and dogs. He took care of all the cob webs and spiders around my house. He sprayed in each room he even went above and beyond, making sure the outside was taking care for scorpions and spiders around my brick fence. Im satisfied with Anthony and his expertise. I will definitely recommend Orkin and will be continuing my service with them.Thank you all.

Allen Newton

Gilbert, AZ

Our Orkin technician is very polite, knowledgeable and service-oriented. He listens to my observations and concerns and treats our home accordingly. I'm very happy with him and with Orkin for our pest control needs and I highly recommend them to others!

milos “Millo”

Gilbert, AZ

Very positive experience with Orkin since signing up for needed service. Customer services, field reps & the service technicians have been outstanding. Very detailed teamed systematic application process, with very well trained professional field techs who are also helpful & informative answering all your questions. A year later (already), was pleasantly surprised when one of the initial 1st visit field techs showed up for annual inspection, started & completed inspection, and took the time to explain the process & answering any questions I had regarding future service-s. Field tech takes pride in his work, was friendly & professional, making one feel unrushed. Job well done by tech (Gavin) from initial & present visit, & great services by Orkin.

Jan Wilson

Gilbert, AZ

I would prefer in the future that you call me and set up my appointments. I never got an email because you had 2 of them on file and message sent to wrong address. Today was a total shock to me and I do not like it. Your service as far as termite manage is great! Let's do a better job of contacting me in the future. I wasn't home and my daughter had to stop working to help him out.