Terminix of Shushan, NY

George Meyer

Shushan, NY

Dan Farrington, the home inspector did a terrific job! He was courteous, professional and very knowledgeable. He even helped us to identify a couple other small issues that will also be repaired. We look forward to working with him and the Terminex team!

Kassandra

Shushan, NY

Worst experience with these guys. Had our landlord call in for ants. They came and sprayed the outside and didn’t see any of the ants or inspect to see what kind they were. All I was told was to stay out if the area for a few hours. No follow up or anything. Saw the carpenter ants trying to relocate to walls instead of floors due to that was what was sprayed. Waited a week and called back to say this and they sent someone over ….waited another week for that , he came in and sprayed the kitchen. That was it. Still didn’t say anything about possible nests or colony’s trying to relocate upstairs. 2 days later they relocated to a bedroom upstairs between a mattress. They were trying to clearly relocate. There is a nest and nobody even cared to speak about the possibility or even check into it. 2 days later and a total of 3 weeks of waiting between the day I made he initial appt and now. This is horrid to wake up to and nobody could mention this could happen. I’m not a bug expert. This was a horrible experience

Kristin Burns

Shushan, NY

Brian always lets me know days in advance when he is coming, day of I get notified first thing. The treatment around house he does a great job and always lets me know if something is need or not. Thanks!

Valerie Winn

Shushan, NY

Appreciate Brian Porter’s consistent attention to external issues at my home! From early treatment where there is wasp activity to removing spider webs, he does a great job, shares info clearly, and arrives when he says he will.

Linda Braun

Shushan, NY

Dan came out the same day I called and was super nice and helpful. He could have sold me on more services but said I am in a good spot at the moment. I really appreciate the honesty!!

Lonnie Clar

Shushan, NY

Our Technician, Najee, always calls us before he come to our home to perform our routine services. He's prompt, very friendly, and efficient. He goes over our entire house, completes his inspection and treatment and has a statement ready for us immediately. We appreciate his service, and would certainly recommend him - and Terminix

michael guidarelli

Shushan, NY

very professional came in and introduced himself to us and asked us some questions. He answered all the questions. I felt very comfortable the way he did his job. he seem to really care what he was doing. thank you highly recommended service.

Luba V

Shushan, NY

So I was driving today 10/16/24 on Montgomery Rd, and there was a Terminix truck behind me that ending up turning left onto West Rd (just mentioning these details so the company can investigate who this was) it was around 2:30pm. The road was a no passing double yellow line with no shoulder or breakdown lane and there was a car in front of me doing EXACTLY the speed limit, sometimes even less. I also drive the speed limit because I opted to have my insurance monitor me so I wasn’t in any hurry anyway but I was slightly annoyed that the driver in front of me seemed to be a bit distracted and did not always accelerate as soon as the speed limit went up. Anyway, this truck was practically on my bumper the whole time like he was trying to intimidate me or to show his displeasure at my safe driving. I swear he was so close if I tapped on my brakes he would be in my back seat! It was truly annoying so to avoid seeing him do this illegal thing (following too close is against the law and if caught you could get a ticket) and to maintain my peace of mind I just turned up the rear view mirror a bit so I wouldn’t keep seeing him. He was so close I could barely see him in my side mirrors! This is not an exaggeration by any means this guy was being a despicable person. It wasn’t like I could go any faster there was a car in front of me and I was maintaining a safe distance behind them and he WAS NOT maintaining a safe or legal distance behind me. Even if I sped up and was tailing the car in front of me that would only put him like 20 feet ahead of where he was so not sure what he was trying to accomplish! If he was driving a personal vehicle that would be one thing but he was in a company truck SMH 🤦‍♀️ Obviously there must be some brain damage there from huffing chemicals all day and I would NEVER hire this company for anything after being harassed by one of their employees like this. I thought it was just a regular guy in a pickup truck but when he turned on West Rd I saw the company logo on the truck and decided to leave a review to let the company and potential customers know what manner of people they are hiring and giving company vehicles to, so probably someone higher up and not just a regular employee.

Todd Genito

Shushan, NY

Any time I have a concern, even between regular scheduled visits, Terminix is quick to come out and resolve any issues. Also my regular technician, Najee Collins-Coleman shows a genuine concern for our particular needs. He is always helpful and answers any questions we have.

wendi Winkler

Shushan, NY

Your technician was great. Very nice helpful, but the consumer service is another thing when I call them they don't know any thing they give me the wrong information, they tell me that they are going to do one thing and don't. When I was to to speak with a manger she told me that she is not going to hand the phone over to her manger.