Terminix of Braintree, MA

Deana French

Braintree, MA

I am a long time customer of terminex. Andy Houle is my technician. My experiences with him are always kind, courteous, knowledgeable and funny. He is of great value to your company. Thank you Andy for keeping my home clean and pest free !

Heart Drive (HeartDriveIsa)

Braintree, MA

Andy is an absolute professional! He has serviced my home since 2020 when we first purchased it. He came highly recommended by my sister in law when she was going through issues with bugs and needed regular treatments. We are on a schedule now. After every service, he gives me a rundown of what he has done, what he has found, the progress and any changes he makes to see if the rodents will stay away. After every service, makes sure he gives me an opportunity to ask any questions or voice any concerns and tells me to call if there are any emergencies. Happy to say my home is doing so much better!

Robert Harrington

Braintree, MA

We have been using Terminix since July 2021. Tim has typically been the tech to come out to service our address. Tim is a true professional and very knowledgeable. He is efficient and has done a great job keeping our home bug and pest free. We have been happy with the service Terminix provides to keep our living space comfortable!

Cee Jay

Braintree, MA

Brandon Rebello at Terminix consistently delivers outstanding service during his monthly visits to my home. His professionalism, punctuality, and attention to detail are truly commendable. He takes the time to explain the treatments he’s applying and offers valuable advice on preventing future pest issues. Brandon’s friendly demeanor and dedication to customer satisfaction make each appointment a positive experience. Thanks to his expertise, my home remains pest-free and comfortable. I highly recommend Brandon and Terminix to anyone seeking reliable and thorough pest control services.

Jennifer Izzo

Braintree, MA

Timothy is our technician. He’s been treating our yard & home for a year. He’s fantastic! Always takes the time to explain what he’s doing and why. Since he’s started coming to treat our house, we haven’t seen an ant or bug in our home. This year we added tick & mosquito treatment through terminix as a result of how satisfied we are. Highly recommend!

Patricia Roberts-Chicklis

Braintree, MA

Brad came by today(11/17/2024). He took me along with him e replaced. He also went "above and beyond", helping me put a cover on an air conditioner and on some insulation cords for a central heating unit. Great job!! Please assign him to my house in the future.

shawnay perry

Braintree, MA

I’m only giving 2 stars because Brandon who did our service did his job and was the only person who did what we requested. To say I am extremely disappointed is an understatement. Unfortunately my place developed drain flies due to a clogged bathroom sink. We unclogged the drain, and we tried everything (drain fly traps, bleach, everything) and no luck. We decided to call Terminix and get a quote for $250 as Orkin quoted me $380. I called Sunday to book my service, the woman over the phone said they had availability Tuesday 10am-12. We told her that wouldnt work as we are at work. She said she had 3-5. We asked if they could come after 4 because someone would be home. She said she “notated” that and that they should be here Tuesday 10/15/24 after 4. Tuesday comes around, we call to confirm, they tell us they have us booked tor 10/16 between 3-5. I said no it was booked for today (10/15), we cannot stay in my house because the flies are so bad, that’s the appt they booked and confirmed and that they need to make this work. The lady put me on hold and said she tried to call the tech to see if they can come that day and couldn’t get ahold of the tech. This is completely unacceptable, and they weren’t even going to tell me about the new appt unless I called them. How is that????? I then go on the website chat, to which Ric was no help whatsoever. If the conversation is tracked, please re-read it. I got no resolution whatsoever. I would’ve appreciated some sort of compensation for the mixup on their end that they admitted to. I am extremely disappointed in this service I received, and Terminix is very unprofessional in that way. I do not recommend using them and will use the more expensive Orkin from now on.

Glenn Williams

Braintree, MA

We called in the middle of the night because a guest could not sleep due to crickets inside the house. Terminix came the next morning around 9:00am and completed the job quickly and efficiently. The technician answered all my questions, except of course the details of the proprietary products. As all insecticides, the effects of the smell can themselves be overwhelming. By the next day, most of the smell was gone.

Vivien Hudig

Braintree, MA

This company owes me around $7000 and refuses to pay me back. They had 2 account numbers for our address and were double charging us for 10 years. I have called countless times and am always told “we are writing a report, we will escalate this, you should hear from someone in 2 weeks.” Needless to say I have never heard from anyone and am supremely frustrated. This company has no integrity. Shameful.

Lara Tavares

Braintree, MA

Horrible. I was informed I would be charge monthly and can cancel any time, they wanted to charge me twice a month for over $200 (and no explanation on why I am being charged this much twice a month) and apparently they have no service on Sundays when I needed the most. I was informed that I need to call again to get someone to help. This is beyond poor customer service. Not to mentioned they did a horrible service can even come to pick up a dead mice.