“My building management company contracts with Suburban Pest Control. Our building is having an issue with pest and they were scheduled to come and inspect my apartment twice already. Neither one of the times worked out. For the first appointment I was supposed to be available between 2pm-5pm. After speaking with the super we set an appointment for 3:30pm and although the super spoke to me and notified the company rep, as did my teenage daughter, that I was on my way, the rep left the building at 3:25pm, right before I got there. Second time was today. The management set up the appointment between 10am-12pm. I was home since 8am and no one showed up. The super could not reach the company rep and when management called the company's main office, we were told that the rep knocked on my door and since he has already let the building we would have to reschedule once again. If he knocked on my door, I would open it as I did when the super knocked on my door to find out if the rep has already inspected the apartment. Two days of lost work and no results. Since the building management has a contract with them, they cannot send another company, so it appears that they don't have to respect other's time and can lie that they have tried to do an inspection when in reality they did not. That type of work ethic and professionalism can only work when you got yourself a contract and know that the business will be there whether you treat the clients the right way or not. Two days lost from work - my management cares, my super cares, Suburban Pest Control does not appear to care.”

Mirellevvi via Google

“I super-highly recommend Suburban Pest Control for all of your extermination needs. I have been their customer for years. I have never had one complaint about them - just the opposite - every single exterminator who has every come to treat my house has been outstanding - polite, knowledgeable, on time, reliable, and goes above and beyond what is expected. So many years ago, I used to use Terminix. Terminix was an absolute nightmare to schedule or change an appointment with. Suburban Pest Control is so flexible, accommodating, and allows you to easily reschedule your appointments. That has been a huge help to me. When you call they always pick-up, and everyone there knows what they are doing. Plus, of course all of their treatments of both large and small critter problems on my property/in my house have been completely successful. Please do yourself a favor and hire Suburban Pest Control. You will be thrilled with your decision. Sincerely, a super-happy customer”

Ruth K. via Google

“I have been working at my current position as a Property Manager at Katz Realty Group for 6 years. From our paid bills we have been using the services of Suburban pest control well before I started and since then, with me being a part of Katz, they have helped us service our 25+ properties. What I appreciate most about them is that they are very flexible when it comes to rescheduling appointments with our most troublesome tenants. Carmen who works at the office is who has been my main contact with the company. She accommodate us when we have to treat an apartment for bed bugs urgently and always provide us with detailed reports when it comes to our monthly inspection of our buildings. I highly recommend their services provided by their team of technicians and office staff.”

Kenny R. via Google