“SWAT came out to help with a bat and mice problem in our garage attic in December. They were suppose to come back for a spring check and clean up. Despite being "on the calendar" and many phone calls, that follow up visit never happened. Not even a return phone call. Would not recommend.”

David B. via Google

“***update*** 5/20/2018 Justin came out and did a fantastic job. He is a 1 man show "so be patient with him". The price was more than reasonable. I am very satisfied with the way we spotted those last to baby coons as we were settling up. Justin immediately went onto action. Got the latter off the truck again got them from the tree and trapped them. I'm comfortable with relaxing on my porch again. Thanks to Justin 5/15/18 This guy is racist. I called and spoke with him about my squirrel problem. He immediately asked where I was located. I told him in Detroit & the area. He said "ok" I'm busy and I'll get back with you in 20min. I received no call back. Also called him several times and left messages "without a call back". If you didn't want to service me or my area you should have said so "in a business matter. i.e. sorry sir I don't serve the area. Don't use the guy if you live in the city of Detroit Justin just called. I have a appointment scheduled for around 10am. I'll keep you posted on the service.”

Cornelius M. via Google

“Very disappointed with Justin and Swat Critter Solutions. Justin is a nice guy and he gave me a good price, but I think he is way too busy to deliver good service. If you are looking for a responsive company that will quickly resolve your issue, I recommend using someone else. From the time I first contacted Justin to help me get squirrels out of my roof on 5/19, he continually texted me that he would be out in a day or two, but did not actually show up until June 1st. When the trap caught a squirrel, I asked Justin to come right away to retrieve it and set it loose a safe distance from my home, especially because the squirrel was distressed in the trap and was hurting itself while trying to escape. Justin did not show up for another day, by which point the creature was trapped for too long, exposed to summer sun with no water, hurting itself in distress, and ultimately died in the trap after more than 24 hours. Granted, some people may not care if the pests in their home die in the process of being removed. But if inhumane treatment of animals bothers you, Justin may not be responsive enough to remove animals from your property without hurting them. The worst part of all of this is that I am still hearing squirrels in my roof, meaning that Justin did not cover all of the entry/exit points for the squirrels. I've been trying to get him back out to my house to fix this issue, and he has been unresponsive/not showing up for over a week. At this point, this issue is holding up other projects that I need to do on my house. **Update: Justin has fully refunded the money that I paid him, and informed me that he can no longer be of service to us. We will be using a different company going forward.**”

Hannah M. via Google