Orkin of Arroyo Hondo, NM

Patti Kiefer

Arroyo Hondo, NM

Pele Coonsis was exceptionally courteous and gave me so much information about the service. He showed me where the mice and bugs are coming in. He plugged the openings and set traps. Pele was very patient while listening to my concerns and did a professional and thorough job! I'm satisfied with everything that he did. I will feel comfortable in my home again. I will highly recommend Orkin!

Dominic Martinez

Arroyo Hondo, NM

Our Orchid man Was very respectful, polite, and kind! He truly cares about his work. He was very knowledgeable and had a very direct plan of attack for our current situation! He gave me all the information that I need for the process to run smoothly. He was very knowledgeable about the products that he was using. He also gave me a backup plan for something didn’t work, And told me what to expect in the future! Way to go Martin Lopez! I will be praying you will be my guy going forward!!!!!

April Espinosa

Arroyo Hondo, NM

I must say, Alexandria was our Orkin technician, and So friendly and professional. Made me feel so comfortable. I was able to take my parents and three dogs. I Felt very comfortable leaving my Home in her her very capable hands.

G. S. Mathison

Arroyo Hondo, NM

Our service technician, Celestino, for our initial application was excellent; very knowledgeable and sensitive to our home and pet situation. Also communicated several times letting us know he was being delayed by a prior service call; really appreciated that. Hope we can have him for follow-up visits!

Francisco Sisneros

Arroyo Hondo, NM

Alexandra did an excellent job providing us with Orkin service. She answered all our questions, helped us identify the bugs, and clearly described treatment plan. A++ would highly recommend.

maria martinez

Arroyo Hondo, NM

Allan in albuquerque is great. The only issue I is they cancel last minute. I have had them the last 4 years. I pay just under 50 a month. They come out every other month unless you are having issues. They will come out as often as needed to control those problems. I dont have any insect problems in my home.

Diane Madrid

Arroyo Hondo, NM

Absolutely the WORST! I had a previous review with a one star review over their sketchy business practices and the twisted way the billing was explained. It went on to say how completely unprofessional the technician was and how unprofessional and unhelpful the office staff was. I got a response back from the owner with an apology and they want every customer to be treated like family. Oh that is hilarious - I hope you do not treat your own family the way we were treated. We were also told to call the office for resolution on the billing. That was even more hilarious. We were told the owner is unavailable, got several different answers but never a resolution. Let me break it down - we were told we are billed two months ahead but billed every other month. Understood - Yet, here is the kicker we were two months past due but still billed and charged for the upcoming months! Make it make sense. The best part is after we tried multiple times to not only get a straight answer we did try to resolve our bill which didn’t happen because the office staff is ridiculous! The kicker, you sent me to collections. Ya, treated like family is a joke. There was never ever any way we were going to get this resolved. You are worse than the government - instead of just admitting a mistake was made on your part and just fixing the issue and giving a straight answer the preferred method is to keep twisting your excuses and blame the customer. Calling the office is pointless so good luck with collecting your past due bill when you billed me and collected two months ahead for service!!

Amanda Kear

Arroyo Hondo, NM

Called them out for a mice issue. Tyler came and was not super friendly or helpful. When I called to set up the appointment the guy I talked to was amazing and made the service sound like it would be much different than what I experienced. For $375 initial service to set up 3 victor mouse traps and 2 outdoor baits. I set more traps myself for $10 than they did. Plus you can get those outdoor baits on Amazon for $50 could have saved myself a ton of money and done it myself if that's all the where going to do. Also under one of my bathroom sinks there was a caught mouse in a trap they could of had the curtosey of either removing it for me or notifying me yet I saw it once I went to see the "traps" they set for me. This mouse has been dead for awhile as it was decaying and they just put their trap right next to it . Waste of money unfortunately. Especially since they guy on the phone set such good sounding service.

Tucker Grills

Arroyo Hondo, NM

The tech was pleasant and helpful. He checked all around the perimeter of the house to see if there were signs of mice. Then, to be sure, he checked inside to see whether there were more droppings. There were none.

Chelsea Munro

Arroyo Hondo, NM

Amazing, professional, affordable! I can’t say enough nice things. We had a cockroach infestation when we moved in. They were here twice a week until the bugs were gone. Would recommend to everyone.