Orkin of Grafton, MA

Larry Keegan

Grafton, MA

Matthew showed up on time to complete my ant control work. He explained what he was doing and we walked the job site. The work was done fast and efficiently.

Karen hetu

Grafton, MA

I called a few other companies, and Orkin was reasonably priced and very dependable. We have a regular guy , Kalvin , who comes out to my house and is very friendly and willing to answer questions. I was so upset when the situation first arose with bugs and almost wanted to sell my house, but I was assured that Orkin could make a difference and they have. It’s worth it to just have them come out every month for maintenance or every month if needed. They are so helpful they will let you know what you should do. I called Orkin.

Abraham Miller

Grafton, MA

The service man they sent to the house was great! He answered all my questions, left me his card, and made me feel extremely comfortable using Orkin. We even joked around a bit. A really good guy. I will be using Orkin for any pest problems in the future. A good experience all around 😃

Arthur Love

Grafton, MA

Tom was great. Explained to me what was going on in a completely professional way. Probably should have you guys over here in 2 weeks instead of a month because of the infestation he said I had just to get rid of the dead mice we catch so we don’t stink up the place. Thank you again, and someone is coming over this morning to check out all of the droppings in the insulation to figure out the cleaning part of this clean up process in our basement

Mary Kate Hunt

Grafton, MA

Service was very professional and easy to set up. They came out quickly and explained the whole process, and treated our home for carpenter bees and other pests. Hopefully we don’t need to use a pest service again, but would definitely recommend and use in the future if we ever needed.

Linda V

Grafton, MA

I am so happy with my service with Orkin. I’ve been a customer for four years and they have yet to let me down. Kyle, who visited today was terrific! Friendly, helpful, and knowledgeable.

Jennifer Ehrmantraut

Grafton, MA

We’re long time customers and appreciate the value of having contract with them. They’re prompt, courteous and always professional. We’ve needed to request additional treatments a few times for rodents and were pleased that it was no problem to get scheduled quickly.

Patricia Burke

Grafton, MA

Matt was punctual, professional and patient. He was thorough in his explanations as well as description of services and process. I can highly recommend! Thank you

Jacki Burke

Grafton, MA

Everyone from service tech to management has been horrible to work with. The service tech never actually inspected anything, only came in to scan the barcodes and left. The branch manager and the tech had differing quotes for the same service and the person I emailed with to remedy the issue, Aaliyah couldn't have been any less helpful. She was unresponsive and unhelpful with every single issue they created. I would have to email her multiple times to get any sort of response and she was rude and uninterested in fixing their errors and "making it right." The office then went on to charge our card 3 different times for services that were not completed and it took weeks to get the credits back. After emailing multiple times about canceling their service due to very poor quality work, they still sent the technician who went on to process a false report that he serviced the location. Absolute joke! We had been loyal customers for several years. Clearly the company is only interested in checking their boxes and collecting money for providing zero actual service.

Jordan Rosenburg

Grafton, MA

Mark, the inspector who came by first was knowledgeable and kind, and helped put me at ease about the situation. Earl came by afterwards and he was wonderful. I especially appreciated that he took my dog into consideration when laying out traps, I thought that was very sweet. Everyone was prompt and helpful, and I was assured Earl would come back in two weeks to check on things, but that I can also still call within 30 days if something comes up.