Orkin of Thomaston, CT

Caustik

Thomaston, CT

I'm a content creator and have extremely factual information to provide. I have found out that people are not getting their money's worth. I found out that most of our exterior bait boxes are not being filled because of lack of materials, along with insecticide. If your coming to our houses to do nothing, and we have to pay for the service, then you all are in breach of all our contracts. Please be aware of receiving services from orkin, and DO NOT TRUST what they say. Follow them, ask pictures of your bait boxes being filled, anything. They are liars

Matthew Kliszewski

Thomaston, CT

Our technician was very friendly, very knowledgeable and was willing to go out of his way to help us. I wish I caught his name to give him his due credit. Very pleased as a customer, thank you!

Ben Wojcik

Thomaston, CT

I cannot express enough gratitude for the exceptional service provided by Saul A. Hernandez from Orkin. From the moment he arrived at my doorstep, his genuine attitude and consultative approach reassured me that I was in capable hands. Saul's expertise in pest control was evident from the start. He took the time to thoroughly assess my property, patiently answering all of my questions and addressing every concern I had. His depth of knowledge not only about the pests themselves but also about the products and techniques Orkin utilizes left me feeling confident in the service they provide. What truly sets Saul apart is his genuine care for his customers. He didn't just treat my home for pests; he took the time to educate me on preventive measures I could take to minimize future infestations. His dedication to ensuring my satisfaction and understanding went above and beyond my expectations. Thanks to Saul's professionalism and personalized approach, I now feel more secure in the protection of my home against pests. Orkin is fortunate to have such a dedicated and knowledgeable technician like Saul A. Hernandez on their team. I wholeheartedly recommend his services to anyone in need of pest control assistance.

Patricia Werme

Thomaston, CT

We were very impressed with having signed up with having Orkin deal with our pest issues. Both Gary and Chris were delightful to do business with. They listened, made themselves fully aware of our situation and took care of everything. We feel confident that they are the best choice we made.

Cordell Goulbourne

Thomaston, CT

The technician arrived early. He was professional and polite while explaining what he was doing, and what would be the best steps to take going forward. I had previously used ORKIN services and I was pleased with the services then as I am now.

Melanie Lambert

Thomaston, CT

Sprayed pesticide indiscriminately all over the wall of the garage w/o moving anything out of the way of the wasp nest first. Dripped all over everything stored near that wall. So upset. This is after multiple visits of similar shoddy work; making our house look terrible by sticking this like black caulking stuff all over the place w/o any consideration for how messy of a job they’re doing. Really unhappy with the quality of work.

Joan Palmer

Thomaston, CT

Orkin completely cleaned out our crawl space, and put in new insulation. It hasn’t looked this good in 40 years! They arrived on time and were very professional Everything was clean when they left.

Megan Elterman

Thomaston, CT

The worst business I’ve ever dealt with in my entire life. Extremely unprofessional, not responsive, and did not help when I needed it. I went with a different company. Thank God. He charge me $125 to come and assess my house when I thought I had bedbugs. I was told I had no evidence of bedbugs. after I kept waking up every single morning with cluster bites of three, and noticed a smudge on my box spring. ..I called them back and ask them to treat my house. They called me back and told me they would not treat my house unless they find a bug and if I could supply them with a photo. This I cannot do because I cannot find them anywhere. I continued to get bit and once my infestation got so bad, I saw one crawling on my make up stand.. I called another company who promptly came out. I also called them to let them know and to call me right back as I need a treatment just to see if they would return my call. They did not. Not only did they not assess my house thoroughly enough, but they wouldn’t treat my house, despite having evidence of bedbugs and clearly bedbug bites for three weeks every night. This company disgust me. I would not recommend to my worst enemy, unless you want your infestation to get worse.

Kevin Daly

Thomaston, CT

Couldn't solve my issue completely on first visit that's why I have to give 4 stars. The tech was courteous and very curious about what we found. She took time to research as best she could. Unfortunately without knowing exactly what we were dealing with and where they were coming from I will be seeing someone from Orkin again.

Mike Red

Thomaston, CT

Took care of mouse problem very quickly, haven't had any recurring issues. Exterminator has been super polite and accommodating to what we needed take care of as far as getting rid of ant and wasp issues. Also gave some good advice that helped some landscaping