“Lawn mowing: 3.5 Edging: 2 Cleaning: 0 Leaving the landscaping in good condition: 2 Overall: 1.875 If you want the grass to be short and don't care about the state of the rest of the yard or the messy lawn and surrounding areas, Jones Pest and Lawn Solutions is great to use. If you want your lawn and surrounding area looking decent after a mowing, stay far from them. We used a single individual to mow our lawn and take care of bushes and weeds. He did such a great job. Due to being too far from where we live, he sold our account to Jones Pest and Lawn Solutions. I did not ever ask for Jones to do work, and the work they did was bad. They would mow our lawn, and the grass was cut. The grass clippings were sent into our red mulch beds, on our steps, on our walkways, and in the street. We currently have clumps of dead grass on the lawn. They would use the edger, though there would be long grass sections next to steps and in corners. I spoke with the man in charge when he was at the house, and he tried to get the young boys to clean up the mess, though that just made the mess worse. The man in charge told me I was not under contract with them and I didn't have to keep using them; he made sure to say that a few times. I called to cancel service, sharing my frustrations with the man at the office, and he told me he hadn't received a report from the mowers on Friday because it's Monday and they don't go out again until Tuesday. From that, I gathered Jones has a poor process of mowers communicating customer complaints to the office. I told the man I was not going to pay for a messy lawn, and he insisted I should pay because work had been done. I agree that work was done, but I never requested they do the work, and the work left my yard a mess every time. I suggested I would pay them the $100 if they cleaned their mess and left my yard looking good. That didn't seem to be an option for the man, so he said I can not pay them if I think that is fair; I could tell he was getting frustrated with me.”

Mike R. via Google

“Great service! Fast workers, and just an outstanding group of guys! They got a raccoon and her babies out of our window well. Thanks Jone's”

Bret L. via Google

“Top notch! I hired these guys and had the wonderful pleasure of working with Tyler and Ryan. They came out to my house right away and took care of our rodent problem. They were thorough, knowledge, and their customer service was great! I recommend these guys for anyone who needs pest control! I signed up for their year deal because of what a great experience we had!”

James H. via Google