“This company recently merged with Pest Arrest, a company that has received great reviews by my neighbors. When I called them I learned that they are now Griffin Pest Control. I had a coupon for a free treatment, and asked if they would still honor it. They told me that they would give me $20 off a monthly treatment. When I called, I let them know what I needed treated, they told me how much it would cost and we scheduled an appointment. I had to take off from work early to meet the appointment time, and they never showed up. When I called, I was told that they had attempted to call me to schedule an appointment but I never answered. First, they didn't. I had no missed calls or voice mails. Secondly, I had already scheduled the appointment with my initial call. I regrettably decided to reschedule the appointment. The technician who came out was nice and professional. However, I asked him not to bait anywhere that my cat could possibly get to and noticed after he left that there were definitely places my cat could easily access that he had baited. The technician didn't have me pay or leave a bill. The next day, the company called me and told me that the treatment that I had ALREADY received was actually going to cost over TWICE as much as what they told me. The price that I was given originally was for the treatment that I had received, but I was told that they had given me the wrong price. Had I known the actual cost, I would have called another company. Vanish has done great work in the past, and I regret not calling them this time. They refused to honor the price that they had given me. I know that I should have requested something in writing before I let the technician set foot in my house. I regret trusting that this is an honorable company that operates in good faith. I don't normally write reviews, but I just thought that folks should know about this before they do business with this company. I have never experienced something like this before.”

Regina W. via Google

“Nothing but the best from these guys!! Very thorough and very informative!! They really put me at ease and got my issue under control and resolved quickly! Costumer service is super friendly and informative as well!”

Bobbie G. via Google

“i have used this company since may of 2011 and they have have always been thorough and very friendly.i would and have recommended them to many of my friends!”

Robbie C. via Google