“My elderly Mother had a King Size bed that had bed bugs we treated it. She called for a free inspection so we would know if we got them. Man came and inspected her bed/pillows ONLY and saw some fecal matter but no bugs. Asked what we did, We used Rid Lice, Dust Mites, Bed Bug Spray, He said "I don't see nothing keep doing what you are doing." We got her a mattress and a box spring cover that evening. A few days later same problem, she called again and they sent another man to re-inspect. She was getting bit in her recliner, which is gone now, which was inspected while at the road for trash pick up by the inspector who said "I saw nothing on the furniture you threw away" It did not come back in the house because it had bugs. Now mind you an inspection includes every thing in the room, carpets etc... I was here and told him where she spent most her time, he skimmed the top of her PC desk with a flashlight and her desk chair was inspected also He checked the bed again too, which had blood stains on the mattress cover but no bugs. Checked the couch which she don't sit on I do, I told him I had been in her room. Couch was clear he said he saw nothing. That evening Mom's new bed was coming, she down sized to a full sized bed, she wanted to make sure the house was clear, she stressed that. About 3 days later she got bit again, we inspected her new bed no sign of bugs and it is also protected now with the mattress/box spring covers! Checked her computer desk from TOP TO BOTTOM and the drawer in it, she had eggs and shell casings in it! It is gone, her desk chair also had bugs, it is gone. Her closet was not checked, it has bugs all her bedroom furniture but 2 dressers and a glass computer desk I gave her to use, are gone! Her carpet is also being affected. I had family use this company with no problems, their wall and every thing was checked. Their bug problem is gone. We decided to use them, because of the good word put out about them We were told twice we did not have any signs. So we thought it was over! The other bedroom was not checked and it also had a new bed in it! A bug was found in it this morning. She has another free inspection with Terminix Tuesday. My Mother and I are both disabled, She can't afford to pay thousands of dollars to exterminate, I have no income to help her. So, you can see why I am upset! She has a lot of stuff and furniture that has been trashed. She has lung problems so we can't use just anything to treat the home ourselves. What would have cost her 600-650 what we were told would cost if she had them, to fix may now cost more! Due to 2 inspections not done thoroughly! I just thought I would let you know how your inspectors are inspecting! ? Nothing against your company I have heard a lot of good things about it. We just got 2 inspectors who were not very thorough!”

Laugh L. D. 3. via Google

Kelsie L. K. via Google

“My experience is excellent! I called our service technician James about a raccoon on our tennis courts. I didn't realize that he was off that day because he made sure that I was taken care of. That's GREAT CUSTOMER service! Thanks James for always providing excellent service.”

Erika J. via Google