Robert S. via Google

“I hope everyone else will have better luck than I have had today. I called this morning at 10 a.m. and spoke with Pearl. I explained I had an ant invasion in my house and needed service. She took my information and told me she would dispatch it to a service man--Isaac--who would call me. At noon, I heard nothing and called again. Pearl told me that she had e-mailed Isaac and would do it again but if he didn't call by 3, I should call back. I waited until 4:00 p.m.--nothing, not a peep from Isaac or anyone else. I called a third time, at which point Pearl said she would "schedule" me for service. Sorry, what? What type of customer service is this? And it begs the question: Why wouldn't Pearl schedule me for service in the first place instead of making me wait the entire day? P.S. Just as I was writing this, Isaac called me at exactly 7:22 p.m. Thank you, Isaac but you're a bit late. I took care of the problem but not with your company.”

Gina L. via Google

“My apartment has mice and we needed to take care of the situation as soon as possible. The reviews of this place looked great, so I gave it a chance. The woman at the office was nice, however, the woman told me that I would receive a call back. After not getting a call back I called again the next day. When I was finally able to speak to the inspector he confirmed he would be able to come the following week. On the day of the inspection the inspector canceled. He did not reschedule and have not heard from him. The company should be doing everything they can to make sure that these issues get resolved. They are time sensitive and this is really unprofessional. Don't use Dewey Pest Control it's not worth your time and effort.”

Robin O. via Google