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BETTS PEST CONTROL of Wichita , KS

Open Now: 24/7

3015 W Central Ave, Wichita, KS 67203

User Score:

3.93/5 Very Good
Based on 40 reviews around the web How We Rate

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Disclaimer

The information featured on this page is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to the customer’s location. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.

User Reviews

3.93/5

Very Good

Based on 40 reviews around the web

How We Rate

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What Customers Are Saying

“Was with them for about 15 years, first with bi-monthly standard pest service and the last 10 years with "Sentricon" to guard against termites. Always found the technicians in the field thorough, competent and friendly, though one sometimes had a promptness problem. As with the Google reviewer above, however, my problem was with the front office, and today, with one more incident, I finally gave up myself. At least Betts helped in the Sentricon transfer to another provider, but I am still angry. Over years and years: payments they couldn't find, or didn't submit correctly to the bank or credit card company until I complained. Or sending me a notice of changing Sentricon service in a big envelope with improper postage and no return address (causing me to drive 14 miles round trip and stand in a long line at the post office to pay 42 cents due) - the office staff too often reeked of incompetence. One of my 'favorites' was when I dared to complain by sending them a 'FAX,' then them telling me they didn't get it before realizing they hadn't refilled their machine with paper! And when I complained of my problems, yeah, they sometimes said sorry, and even sent a small theatre or grocery gift card, but that notwithstanding I really truly feel the office staff didn't appreciate 15 years of steady business. If they had, this wouldn't have happened so much. There are other fish in the sea, people.”

Keith M. via Google

“They lied to me. They said that they would treat my carpet and house for fleas - they did not. They neglected to mention that I had to have EVERY SINGLE TINY SPEC OF TRASH PICKED UP OFF OF THE FLOOR in order for them to have my house treated for fleas. The worst part is that I called them after I had thought they were finished, and they said that it was completed. They lied to me and said it was completed when they did nothing, and they still charged me for the service. Then a week later I go back, and what do I find? Fleas. Trillions of them attaching themselves to my legs, to my clothes... I called them and asked them why the treatment didn't work, and then they suddenly became 'honest' and said that they hadn't done anything because there were a few pieces of trash on the floor. Yet they still charged me for the last time, and said that if I was going to have it done they would do it at no cost but they would need everything off of the floors. BETTS ARE LIARS, THEY ARE HORRIBLE. DO NOT USE THEIR SERVICES.”

Kark E. via Google

“Tech that came out was very nice. But ant problem is worse then it was before they sprayed. Called them and let them know that I still had a major ant issue, thinking they would come back out and respray, and I was told it was no longer under warranty, and if I wanted them to come back out it would be the full $120. I politely explained go the female employee who answered the phone that I had my house sprayed before I went into the hospital for a scheduled c section, and that I was in the hospital for the length of their "warranty, " and was just getting home. She told me that it didn't matter, it's outside their warranty and I'd need to pay the full amount if I wanted them to come back out. Let's see... you didn't resolve the problem the first time I paid you, why would I pay you another $120 to not resolve my problem again? Ended up going with another company who charged me $63, & and I haven't seen one ant since! Betts lack of customer service cost them this customer!”

Jen B. via Google

BETTS PEST CONTROL of Wichita Review

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