“EDIT: Tim Adams called me & made it right. I appreciate the lengths he went to to make sure that I was taken care of. I sent an e-mail inquiry in the middle of the week and asked to receive a quote via e-mail. They ended up calling to verify that I wasn't a "robot," which is fine, BUT the fact that they did not call me until the following Monday is what upset me. They got my information and I stated that I would like a technician to come out Thursday or Friday. She said that was great, that the technicians prefer scheduling days ahead like that. I was told that a technician would be calling me. Here comes Thursday, I still have not heard anything. So I sent them a message. Still nothing. I called first thing Friday morning and was apologized to. No problem. The problem is that I was promised a technician would call me AS SOON AS we got off the phone. Well, it is now 2:30 in the afternoon. Have I heard from a technician? No. Very unprofessional. I am a first time home buyer and am new to all of this so it is very displeasing to have this experience with the first place that I tried taking my business to. Would NOT recommend.”

Stefanie G. via Google

“Recently, I became very unhappy with a service issue by Adams, after having used them for 13 years. When they were made aware of my displeasure, I am amazed at how they corrected the situation. Tim, the owner, called me personally and went above and beyond what I would have expected. thank you, Adams. You remain our pest control service!”

Steven T. via Google

Mike C. via Google