“I contacted Mark on a Saturday morning horrified I may have bed bugs. I asked him to come out and do an inspection and he told me that he doesn't do inspections (red flag). He will come out and spray same day and the other companies doing inspections are scamming their customers. I appreciated his candor and we scheduled an appointment for that Tuesday. Before Tuesday, I collected a couple of the insects that I could find while doing an exceptional disinfecting of my home. Upon his arrival on Tuesday morning, he greeted my boyfriend and examined the bugs we caught through the ziploc baggy. He told him "those are hard shell beg bugs". In our despair, we asked him what we should do, relying upon his expertise to guide us. He told us one spray may suffice, maybe two. He said we may need to buy a new mattress. He left in a hurry and returned the next morning unannounced (red flag). He sprayed again. We purchased a new mattress and had it delivered the following day - now it's Thursday. We are distraught and have not slept for days in fear of being fed on. I decide it'd be best to contact our leasing office to ask for help and to inform them of the problem, even if my pride went out the door. The leasing office sent out their trusted pest control company to inspect. I was relieved - it was free and it was a second opinion. The new inspector comes out on Friday. He goes through the procedure (Mark did not have and you will see is industry norm when you research bedbug mitigation) of emptying closets, linens, sheets, and washing them in hot water, drying them, for un-washable items - place in dryer on high heat, etc etc etc. All of the items have to be removed from the home prior to treatment and must be placed in SEALED plastic bags outside of the home - all closets and storage areas must be completely empty. There are three treatments, all of which require the same preparation. After he goes over this with Daniel, we offer to have him take a look at the suspects just to double check. He said THEY ARE FLEAS. There was one stranger looking bug we also caught in our couch, under the cushions, unlike all of the others and it looked like it had been dead for quite some time. Mark confirmed this one was a "full grown bed bug". Our new inspector: "a roach". They look nothing alike - how could they be the same species? I was so horrified and disgusted I trusted Mark. I do NOT recommend his services. When Daniel called him to ask for a refund, he took offense to us getting a second opinion and ultimately admitted that the smaller guys were fleas. He said that "the chemical treats fleas, so the problem is a done deal." After Daniel told me how the conversation went, I called. This time I was not as friendly and desperate. He talked over me and argued, ultimately screaming at me asking for the other inspectors qualifications. He went back on his original identification, and said that they WERE bed bugs, even after admitting to Daniel they were not. Please do yourself a favor, and hire another pest control company. Or, get a second opinion. When something as traumatizing as bed bugs are at stake, you need someone you can trust and you can't trust Mark.”

Heather A. D. via Google

“Mark was a pleasure to work with, No non-sense get the job done, and fair. Thank You, I have already given his name to 4 other people and 2 have already signed to get their house fumigatged.”

Scott P. via Google

“Mark was the best. He called when he said he would and was there when he said he would be! Great service, great work and great price. I highly recommend Mark and his company.”

Sherry L. via Google